Q: Do I need to sign a waiver before I can jump at AirMaxx?

A:  Yes.  Every jumper needs a signed liability waiver.  Anyone under the age of 18 must have his or her parent or legal guardian fill out and sign the waiver.  Waivers can be downloaded on our website or picked up at the facility.

Q: If I brought a waiver once do I need to bring one again?

A: If you were a previous individual customer your waiver should be on file (call ahead to confirm, thanks!)  If you attended a birthday party or group event your waiver will only be valid for that day.  In this case, you will need another waiver.

Q: Do I need to make reservations?

A: We accept walk-in customers during open jumping hours(subject to availability), but we highly recommend making reservations online to guarantee your spot.

Q: Is there an age limit?

A: No there is not an age limit.  But any jumpers under the age of 13 need to be accompanied by an adult.

Q: Do I have to have rubber soled socks?

A: Yes. We sell rubber soled socks and they can be purchased at the counter for $2. You are allowed to bring your own though. We ask that they have at least 25% of the bottom covered with grip.

Q: Can I bring my own food inside?

A:  No outside food or beverage is allowed.

Q: Are my reservations final?

A: Yes, do to the fact that we can only allow so many people on the trampoline at one time, reservations are non-refundable and non-transferable to another date. We appoligize for any inconvinience with this but our system does not allow us to adjust reservations.

Q: Can I call to make reservations over the phone?

A: Sorry but  we are unable to take reservations over the phone. The only exception is large groups(30+) that are calling to schedule an event or party.